Zipper Help Center

Features & Capabilities

Comprehensive overviews of features and what you can do with each product area.

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Analytics & Reporting Capabilities

View comprehensive business insights with consolidated dashboard data, visitor analytics, and configurable reporting. Track website performance, monitor customer engagement, analyze revenue and reg...

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Appointments Capabilities

Set up flexible appointment scheduling with customizable availability, multiple payment options, and seamless booking experiences. Configure provider schedules, manage appointment types, handle boo...

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Automations Capabilities

Create automated workflows that trigger actions based on events in your business. Automate email sending, SMS messaging, tag assignment, and more when customers register for events, submit forms, p...

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Blog Capabilities

Create, publish, and manage blog posts with flexible publishing control. Write blog posts, publish or unpublish content, organize posts by organization or author, and access platform-approved blog ...

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Classes Capabilities

Create and manage recurring class schedules with flexible scheduling, multiple payment options, and comprehensive registration management. Build class series that automatically generate sessions, h...

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CMS (Content Modeling) Capabilities

Create and manage structured content through flexible content modeling. Build service catalogs, staff directories, success stories, and other content types with schema-based organization, bulk oper...

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Contact Lists Capabilities

Create, manage, and organize contact lists for email and SMS marketing. Build segmented audiences, import contacts in bulk, search and filter contacts, and manage subscriptions—all while maintainin...

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Customers Capabilities

Manage your customer roster with comprehensive profiles, custom fields, family accounts, notes, tags, and import tools. Track customer metrics, manage payment history, handle package invites, and m...

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Email Marketing Capabilities

Create, send, and track email campaigns with comprehensive analytics, segmentation, and deliverability management. Build email templates, send to contact lists, track opens and engagement, manage u...

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Events Capabilities

Create and manage single and recurring events with flexible registration options, multiple payment methods, waitlist management, and comprehensive attendance tracking. Handle event lifecycle from c...

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Forms Capabilities

Create and manage custom forms, waivers, and intake forms with flexible question types, bulk response requests, and comprehensive response tracking. Build forms from scratch or use templates, requi...

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Integrations Capabilities

Connect your Zipper account with third-party services through OAuth integrations. Connect Facebook Pages, Instagram, LinkedIn, Google Business, Calendly, Jobber, Twilio, and more to extend your pla...

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Lead Management Capabilities

Create and manage sales pipelines with customizable workflows, lead tracking, and journey management. Organize leads through sales stages, track customer interactions, and manage lead progression—a...

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Locations Capabilities

Create and manage business locations for appointments, events, and classes. Set up physical locations with addresses, virtual locations with meeting links, or hybrid options—all while mapping locat...

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Marketing Copilot Capabilities

Create, approve, and schedule social media content with AI-powered content generation. Generate content library items, review and approve posts, schedule publishing across platforms, and track camp...

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Media Library Capabilities

Upload, organize, and manage media assets including images, videos, and other files. Build a comprehensive media library, organize assets into folders or categories, reuse assets across sites and p...

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Migrations & Bulk Subscription Management Capabilities

Seamlessly migrate customers and subscriptions from competitors like Stripe, MindBody, Glofox, and WellnessLiving. Import customer data, transfer payment account numbers (PAN), establish family rel...

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Notifications Capabilities

Manage in-app, push, email, and SMS notifications with flexible settings and preferences. Configure notification preferences per channel, receive notifications for important events, and control whe...

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Payments & Billing Capabilities

Process payments, manage subscriptions, handle refunds, and provide customer self-service through Stripe integration. Accept payments for products, events, appointments, and classes, manage subscri...

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Point of Sale Capabilities

Process in-person payments with a streamlined POS interface. Add products to cart, select customers, process payments, and handle custom amounts—all while maintaining cart validation, payment metho...

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Products Capabilities

Create and manage products including subscriptions, one-time purchases, and punch cards with flexible pricing, payment options, and customer access controls. Sell memberships, class passes, package...

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Reviews Capabilities

Import, manage, and display customer reviews from third-party platforms. Import reviews from Google and other platforms, publish or unpublish reviews on your site, reply to customer reviews, and co...

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SEO Capabilities

Track keywords, monitor search rankings, and get AI-powered keyword recommendations. Improve your search visibility by tracking important keywords, monitoring ranking changes over time, and discove...

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Website Builder Capabilities

Create, manage, and publish professional websites with flexible site management, content modeling, media library, SEO tools, and blog functionality. Build sites with version control, manage content...

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SMS Marketing Capabilities

Create, send, and track SMS campaigns with comprehensive delivery tracking, analytics, and compliance management. Build SMS campaigns, send to contact lists, track delivery status, and monitor camp...

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Staff Management Capabilities

Manage your team with flexible access control, role-based permissions, and pay rate management. Add staff members, assign permissions, control access to features, and manage pay rates—all while mai...

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