Products Capabilities

Create and manage products including subscriptions, one-time purchases, and punch cards with flexible pricing, payment options, and customer access controls. Sell memberships, class passes, packages, and services while maintaining full control over pricing, availability, and customer management.

Overview

Products allow you to create and sell subscriptions, one-time purchases, and punch cards to your customers. Set up flexible pricing with multiple payment options, manage customer access, handle package invites and waitlists, and integrate products with your classes, events, and appointments. Control product visibility, configure punch card capabilities, and track customer purchases—all in one system.

Core Features

Product Types

Feature	Description	User Benefit
Subscriptions	Create recurring subscription products (monthly, weekly, yearly)	Generate predictable recurring revenue
One-Time Purchases	Sell single-payment products and packages	Offer one-time services or packages
Punch Cards	Create class passes and credit packages	Sell multi-use passes that customers can use for classes or appointments
Custom Amount Products	Allow customers to pay any amount	Accept donations or flexible pricing
Variable Pricing	Set price ranges with minimum and maximum amounts	Offer tiered pricing or pay-what-you-want options

Pricing & Payment Options

Feature	Description	User Benefit
Fixed Pricing	Set a single price for your product	Simple, straightforward pricing
Variable Pricing	Set minimum and maximum price ranges	Offer flexible pricing options
Startup Fees	Add one-time setup fees to subscriptions	Cover initial costs or setup charges
Startup Fee Waivers	Waive startup fees for existing customers	Reward loyal customers
Multiple Currencies	Set currency per product	Support international customers
Payment Processing	Secure credit card processing through Stripe	Accept payments safely and securely

Subscription Management

Feature	Description	User Benefit
Recurring Billing	Set up automatic recurring charges	Generate predictable revenue without manual work
Billing Schedules	Choose billing frequency (weekly, monthly, yearly)	Match your business model
Subscription States	Track active, past due, canceled, and ended subscriptions	Monitor subscription health
Bulk Subscription Management	Update or cancel multiple subscriptions at once	Efficiently handle changes
Subscription Updates	Change subscription prices or schedules	Adapt to business needs
Customer Portal Integration	Customers manage subscriptions through Stripe portal	Reduce support requests

Punch Card Configuration

Feature	Description	User Benefit
Credit Issuance	Configure how many credits are issued per purchase	Set up multi-use passes
Credit Expiration	Set expiration dates for credits	Control when credits can be used
Billing Period Restrictions	Restrict credit usage to billing periods	Align with subscription windows
Contract Window Restrictions	Restrict credit usage to contract periods	Control access within contract terms
Product Mapping	Map punch cards to classes, events, or appointment types	Control which services credits can be used for
Credit Tracking	Track credit usage and remaining credits	Monitor customer usage

Product Visibility & Access

Feature	Description	User Benefit
Show in App	Control whether products appear in customer app	Control product visibility
Shop Visibility	Show or hide products in public shop	Manage what customers can see
Category Organization	Organize products into categories	Help customers find what they need
Product Ordering	Set display order for products	Prioritize featured products
Customer-Specific Access	Control which customers can see which products	Offer exclusive products or member-only pricing

Package Invites & Waitlists

Feature	Description	User Benefit
Package Invites	Invite specific customers to purchase packages	Target specific customers
Invite Acceptance	Customers can accept or reject invites	Give customers control
Invite Reminders	Send reminders to customers with pending invites	Increase conversion rates
Invite Cancellation	Cancel pending invites	Manage invite lifecycle
Waitlist Management	Create waitlists for limited-availability products	Capture interest when products are full
Single Purchase Only	Limit products to single purchase per customer, preventing duplicate purchases	Control product availability and prevent accidental repurchases
Waitlist Promotion	Promote customers from waitlist when spots open	Fill spots efficiently

Product Workflow & Redirects

Feature	Description	User Benefit
Purchase Redirects	Redirect customers after purchase to specific pages	Guide customers to next steps
External Redirects	Redirect to external URLs after purchase	Integrate with other systems
Page Redirects	Redirect to specific site pages after purchase	Customize post-purchase experience
No Redirect	Keep customers on purchase page after purchase	Provide immediate confirmation

Form Requirements

Feature	Description	User Benefit
Custom Forms	Require customers to complete forms during purchase	Collect waivers, intake forms, or preferences
Form Templates	Use pre-built form templates	Save time with ready-made forms
Multiple Forms	Require multiple forms per product	Collect comprehensive information
Form Validation	Ensure forms are completed before purchase	Collect required information

QR Code Generation

Feature	Description	User Benefit
Product QR Codes	Generate QR codes for products	Enable quick in-person purchases
Bulk QR Generation	Generate QR codes for multiple products	Efficiently create codes for all products
QR Code Display	Show QR codes in product management	Easy access to codes for printing

Key Capabilities

Product Creation & Management

Capability	Details
Multiple Product Types	Create subscriptions, one-time purchases, punch cards, or custom amount products
Flexible Pricing	Set fixed prices, variable pricing ranges, or custom amounts
Product Details	Add names, headlines, descriptions, and images to products
Bulk Creation	Create multiple products at once with bulk operations
Product Updates	Update product details, pricing, or settings anytime
Product Deletion	Remove products when no longer needed

Payment Processing

Capability	Details
Stripe Integration	Secure credit card processing through Stripe
Multiple Payment Methods	Accept credit cards, bank transfers, and more
Payment Tracking	Track payment history and transaction status
Refund Processing	Process refunds for purchases
Payment Links	Generate secure payment links for customers
Customer Portal	Customers manage payments through Stripe portal

Customer Access Control

Capability	Details
Visibility Settings	Control which products appear where
Access Restrictions	Restrict products to specific customer groups
Invite-Only Products	Create products that require invites
Waitlist Management	Manage waitlists for limited-availability products
Single Purchase Only	Limit products to single purchase per customer, preventing duplicate purchases
Customer-Specific Pricing	Offer different prices to different customers
Customer Credit Balance	Customers can use credit balance to pay for products at Point of Sale

Punch Card Features

Capability	Details
Credit Configuration	Set how many credits are issued per purchase
Expiration Management	Set expiration dates for credits
Usage Restrictions	Control when and where credits can be used
Product Mapping	Map punch cards to specific services
Credit Tracking	Track credit usage and remaining credits

Customization Options

Option	What Users Can Customize
Product Type	Choose between subscription, one-time purchase, punch card, or custom amount
Pricing Strategy	Set fixed prices, variable pricing ranges, or custom amounts
Billing Schedule	Choose weekly, monthly, or yearly billing for subscriptions
Startup Fees	Add one-time setup fees with waiver options
Product Details	Customize name, headline, description, and images
Visibility Settings	Control where products appear (app, shop, categories)
Workflow & Redirects	Configure post-purchase redirects and workflows
Form Requirements	Require custom forms during purchase
Punch Card Configuration	Set credit issuance, expiration, and usage restrictions

Limits & Constraints

Limit	Details
Product Types	Create unlimited products of any type
Pricing Ranges	Variable pricing supports any minimum/maximum range
Subscription Schedules	Choose from weekly, monthly, or yearly billing
Punch Card Credits	Set any number of credits per purchase
Product Categories	Organize products into unlimited categories
Package Invites	Send unlimited invites to customers
Waitlist Size	No hard limit on waitlist size

Advanced Features

Bulk Operations

Feature	Description	User Benefit
Bulk Product Creation	Create multiple products at once	Efficiently set up product catalog
Bulk Updates	Update multiple products simultaneously	Make changes across products quickly
Bulk Subscription Management	Update or cancel multiple subscriptions	Handle changes efficiently
Bulk QR Generation	Generate QR codes for all products	Create codes for printing

Product Analytics

Feature	Description	User Benefit
Purchase Tracking	Track product purchases and revenue	Monitor product performance
Subscription Metrics	Monitor active, canceled, and ended subscriptions	Understand subscription health
Punch Card Usage	Track credit usage and remaining credits	Monitor customer engagement
Revenue Reporting	Generate revenue reports by product	Make data-driven decisions

Integration Capabilities

Feature	Description	User Benefit
Class Integration	Link products to classes for access control	Control who can attend classes
Event Integration	Link products to events for access control	Control event registration
Appointment Integration	Link products to appointment types	Control appointment booking
Form Integration	Require forms during purchase	Collect required information
Stripe Integration	Process payments through Stripe	Accept secure payments
Customer Portal	Customers manage subscriptions through Stripe	Reduce support requests

Integration Capabilities

Integration	What It Enables
Payment Processing	Accept credit card payments through Stripe
Subscription Management	Automatic recurring billing and customer portal access
Class & Event Access	Control access to classes and events based on product ownership
Appointment Booking	Control appointment booking based on product ownership
Forms System	Require custom forms during purchase
Customer Portal	Customers manage subscriptions and payments
QR Codes	Generate QR codes for in-person purchases
Email Notifications	Send purchase confirmations and subscription updates