Contact Lists Capabilities
Create, manage, and organize contact lists for email and SMS marketing. Build segmented audiences, import contacts in bulk, search and filter contacts, and manage subscriptions—all while maintaining clean, organized lists for effective marketing campaigns.
Overview
Contact Lists allow you to organize your marketing audience into segmented lists for targeted email and SMS campaigns. Create separate lists for email and SMS, import contacts in bulk, search and filter contacts, manage subscription status, and maintain clean lists with duplicate handling—all while supporting effective audience segmentation and campaign targeting.
Core Features
List Management
| Feature | Description | User Benefit |
|---|---|---|
| List Creation | Create new contact lists for email or SMS | Organize contacts by purpose or audience |
| List Types | Create separate lists for email and SMS | Target the right channel for each audience |
| List Renaming | Rename lists to reflect their purpose | Keep lists organized and identifiable |
| List Duplication | Duplicate existing lists with all contacts | Create variations of lists quickly |
| List Deletion | Delete lists when no longer needed | Keep list library clean |
| List Organization | Organize lists by purpose, campaign, or audience | Find lists quickly |
Contact Management
| Feature | Description | User Benefit |
|---|---|---|
| Add Contacts | Add contacts individually or in bulk | Build lists efficiently |
| Bulk Import | Import contacts from CSV or other sources | Import existing contact databases |
| Contact Removal | Remove contacts from lists individually or in bulk | Maintain list quality |
| Bulk Operations | Add or remove multiple contacts at once | Efficiently manage large lists |
| Contact Search | Search contacts within lists | Find specific contacts quickly |
| Contact Filtering | Filter contacts by status, subscription, or other criteria | Target specific contact groups |
Subscription Management
| Feature | Description | User Benefit |
|---|---|---|
| Active Subscribers | View and manage active subscribers | Target engaged contacts |
| Unsubscribed Contacts | View and manage unsubscribed contacts | Respect opt-out preferences |
| Subscription Status | Track subscription status per contact | Maintain compliance |
| Status Filtering | Filter lists by subscription status | Target appropriate audiences |
| Bulk Status Updates | Update subscription status for multiple contacts | Efficiently manage subscriptions |
List Operations
| Feature | Description | User Benefit |
|---|---|---|
| Pagination | Navigate large lists with pagination | Efficiently view large contact lists |
| Search Functionality | Search contacts by name, email, phone, or other fields | Quickly find specific contacts |
| Advanced Filtering | Filter by multiple criteria simultaneously | Create precise audience segments |
| Duplicate Handling | Handle duplicate contacts safely | Maintain clean lists |
| List Statistics | View list size, subscription rates, and other metrics | Understand list health |
Key Capabilities
List Organization
| Capability | Details |
|---|---|
| Multiple Lists | Create unlimited lists for different purposes |
| List Types | Separate lists for email and SMS |
| List Organization | Organize lists by purpose, campaign, or audience |
| List Management | Create, rename, duplicate, and delete lists |
| List Statistics | View list size and subscription metrics |
Contact Management
| Capability | Details |
|---|---|
| Bulk Import | Import contacts from CSV or other sources |
| Individual Addition | Add contacts one at a time |
| Bulk Operations | Add or remove multiple contacts efficiently |
| Contact Search | Search contacts within lists |
| Duplicate Handling | Handle duplicate contacts safely |
Segmentation & Targeting
| Capability | Details |
|---|---|
| Status Filtering | Filter by subscription status (active, unsubscribed) |
| Advanced Filtering | Filter by multiple criteria simultaneously |
| List Segmentation | Create separate lists for different audience segments |
| Targeted Campaigns | Use lists for targeted email and SMS campaigns |
Customization Options
| Option | What Users Can Customize |
|---|---|
| List Types | Create separate lists for email and SMS |
| List Organization | Organize lists by purpose, campaign, or audience |
| Contact Fields | Include name, email, phone, and other contact information |
| Filtering Criteria | Filter by subscription status, contact fields, or other criteria |
| Import Formats | Import from CSV or other formats |
Limits & Constraints
| Limit | Details |
|---|---|
| Lists Per Org | Create unlimited contact lists |
| Contacts Per List | Add unlimited contacts per list |
| Bulk Operations | Import or update contacts in bulk with batching |
| Search & Filter | Search and filter across all contacts in lists |
| Pagination | Navigate large lists efficiently with pagination |
Advanced Features
List Analytics
| Feature | Description | User Benefit |
|---|---|---|
| List Size | Track number of contacts per list | Understand list scale |
| Subscription Rates | Track active vs unsubscribed contacts | Monitor list health |
| Growth Metrics | Track list growth over time | Measure list expansion |
| Engagement Metrics | Track engagement rates per list | Identify most engaged audiences |
Bulk Operations
| Feature | Description | User Benefit |
|---|---|---|
| Bulk Import | Import contacts from CSV | Efficiently build lists |
| Bulk Add | Add multiple contacts at once | Quickly expand lists |
| Bulk Remove | Remove multiple contacts at once | Clean lists efficiently |
| Bulk Status Updates | Update subscription status for multiple contacts | Manage subscriptions efficiently |
Integration Capabilities
| Feature | Description | User Benefit |
|---|---|---|
| Email Integration | Use lists for email campaigns | Target email audiences |
| SMS Integration | Use lists for SMS campaigns | Target SMS audiences |
| CRM Integration | Import contacts from CRM | Use existing customer data |
| Export Capabilities | Export lists for external use | Use data in other tools |
Integration Capabilities
| Integration | What It Enables |
|---|---|
| Email Campaigns | Use lists for targeted email sends |
| SMS Campaigns | Use lists for targeted SMS sends |
| CRM System | Import contacts from customer roster |
| Bulk Import | Import contacts from CSV or other sources |
| Export System | Export lists for external use |
| Search & Filter | Find contacts across lists efficiently |