Frequently Asked Questions
Answers to common questions about features, usage, and troubleshooting.
Analytics & Reporting Frequently Asked Questions
Common questions about viewing analytics, generating reports, and understanding business performance in Zipper. Find answers to questions about dashboard data, visitor analytics, report generation,...
Read moreAppointments Frequently Asked Questions
Common questions about setting up, managing, and booking appointments in Zipper. Find answers to questions about provider schedules, appointment types, booking, payments, cancellations, and more.
Read moreAutomations Frequently Asked Questions
Common questions about creating and managing automation workflows in Zipper. Find answers to questions about automation creation, triggers, actions, execution tracking, and troubleshooting.
Read moreBlog Frequently Asked Questions
Common questions about creating and publishing blog posts in Zipper. Find answers to questions about post creation, publishing, slug management, and blog organization.
Read moreClasses Frequently Asked Questions
Common questions about creating, managing, and configuring classes in Zipper. Find answers to questions about scheduling, payments, registrations, cancellations, and more.
Read moreCMS Frequently Asked Questions
Common questions about creating and managing CMS content in Zipper. Find answers to questions about content types, content creation, AI generation, and content organization.
Read moreContact Lists Frequently Asked Questions
Common questions about creating, managing, and organizing contact lists in Zipper. Find answers to questions about list creation, contact management, segmentation, bulk operations, and subscription...
Read moreCustomers Frequently Asked Questions
Common questions about managing your customer roster, custom fields, family accounts, notes, tags, and imports in Zipper. Find answers to questions about customer profiles, data collection, family ...
Read moreEmail Marketing Frequently Asked Questions
Common questions about creating, sending, and tracking email campaigns in Zipper. Find answers to questions about campaign creation, sending, analytics, deliverability, segmentation, and more.
Read moreEvents Frequently Asked Questions
Common questions about creating, managing, and configuring events in Zipper. Find answers to questions about event creation, registrations, payments, cancellations, waitlists, and more.
Read moreForms Frequently Asked Questions
Common questions about creating, managing, and using forms in Zipper. Find answers to questions about form building, templates, response collection, form requirements, and more.
Read moreIntegrations Frequently Asked Questions
Common questions about connecting and managing third-party integrations in Zipper. Find answers to questions about OAuth connections, social media integrations, business tool connections, and integ...
Read moreLead Management Frequently Asked Questions
Common questions about creating and managing sales pipelines and leads in Zipper. Find answers to questions about workflow creation, lead tracking, journey management, and pipeline organization.
Read moreLocations Frequently Asked Questions
Common questions about creating and managing business locations in Zipper. Find answers to questions about location creation, appointment type mapping, event assignment, and location management.
Read moreMarketing Copilot Frequently Asked Questions
Common questions about creating, approving, and scheduling social media content with Marketing Copilot in Zipper. Find answers to questions about content generation, approval workflows, scheduling,...
Read moreMedia Library Frequently Asked Questions
Common questions about uploading and managing media assets in Zipper. Find answers to questions about media upload, organization, bulk operations, and media reuse.
Read moreMigrations & Bulk Subscription Management Frequently Asked Questions
Common questions about migrating customers and subscriptions from competitor platforms, managing bulk subscription operations, and handling payment account number transfers.
Read moreNotifications Frequently Asked Questions
Common questions about managing notifications and notification settings in Zipper. Find answers to questions about notification types, channel preferences, notification settings, and notification m...
Read morePayments & Billing Frequently Asked Questions
Common questions about processing payments, managing subscriptions, and handling refunds in Zipper. Find answers to questions about Stripe integration, payment processing, subscription management, ...
Read morePoint of Sale Frequently Asked Questions
Common questions about using the Point of Sale system for in-person payments in Zipper. Find answers to questions about cart management, customer selection, payment processing, and transaction hand...
Read moreProducts Frequently Asked Questions
Common questions about creating, managing, and selling products including subscriptions, one-time purchases, and punch cards in Zipper. Find answers to questions about pricing, payment options, sub...
Read moreReviews Frequently Asked Questions
Common questions about importing, managing, and displaying customer reviews in Zipper. Find answers to questions about review import, publishing, replies, and review configuration.
Read moreSEO Frequently Asked Questions
Common questions about tracking keywords and improving search visibility in Zipper. Find answers to questions about keyword tracking, AI recommendations, ranking monitoring, and SEO optimization.
Read moreWebsite Builder Frequently Asked Questions
Common questions about creating, managing, and publishing websites in Zipper. Find answers to questions about site creation, CMS content, media library, SEO, blog, and reviews.
Read moreSMS Marketing Frequently Asked Questions
Common questions about creating, sending, and tracking SMS campaigns in Zipper. Find answers to questions about campaign creation, sending, delivery tracking, analytics, compliance, and more.
Read moreStaff Management Frequently Asked Questions
Common questions about managing team members, permissions, and pay rates in Zipper. Find answers to questions about adding staff, assigning roles, managing permissions, and setting up pay rates.
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