Zipper Help Center

Frequently Asked Questions

Answers to common questions about features, usage, and troubleshooting.

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Analytics & Reporting Frequently Asked Questions

Common questions about viewing analytics, generating reports, and understanding business performance in Zipper. Find answers to questions about dashboard data, visitor analytics, report generation,...

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Appointments Frequently Asked Questions

Common questions about setting up, managing, and booking appointments in Zipper. Find answers to questions about provider schedules, appointment types, booking, payments, cancellations, and more.

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Automations Frequently Asked Questions

Common questions about creating and managing automation workflows in Zipper. Find answers to questions about automation creation, triggers, actions, execution tracking, and troubleshooting.

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Blog Frequently Asked Questions

Common questions about creating and publishing blog posts in Zipper. Find answers to questions about post creation, publishing, slug management, and blog organization.

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Classes Frequently Asked Questions

Common questions about creating, managing, and configuring classes in Zipper. Find answers to questions about scheduling, payments, registrations, cancellations, and more.

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CMS Frequently Asked Questions

Common questions about creating and managing CMS content in Zipper. Find answers to questions about content types, content creation, AI generation, and content organization.

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Contact Lists Frequently Asked Questions

Common questions about creating, managing, and organizing contact lists in Zipper. Find answers to questions about list creation, contact management, segmentation, bulk operations, and subscription...

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Customers Frequently Asked Questions

Common questions about managing your customer roster, custom fields, family accounts, notes, tags, and imports in Zipper. Find answers to questions about customer profiles, data collection, family ...

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Email Marketing Frequently Asked Questions

Common questions about creating, sending, and tracking email campaigns in Zipper. Find answers to questions about campaign creation, sending, analytics, deliverability, segmentation, and more.

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Events Frequently Asked Questions

Common questions about creating, managing, and configuring events in Zipper. Find answers to questions about event creation, registrations, payments, cancellations, waitlists, and more.

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Forms Frequently Asked Questions

Common questions about creating, managing, and using forms in Zipper. Find answers to questions about form building, templates, response collection, form requirements, and more.

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Integrations Frequently Asked Questions

Common questions about connecting and managing third-party integrations in Zipper. Find answers to questions about OAuth connections, social media integrations, business tool connections, and integ...

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Lead Management Frequently Asked Questions

Common questions about creating and managing sales pipelines and leads in Zipper. Find answers to questions about workflow creation, lead tracking, journey management, and pipeline organization.

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Locations Frequently Asked Questions

Common questions about creating and managing business locations in Zipper. Find answers to questions about location creation, appointment type mapping, event assignment, and location management.

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Marketing Copilot Frequently Asked Questions

Common questions about creating, approving, and scheduling social media content with Marketing Copilot in Zipper. Find answers to questions about content generation, approval workflows, scheduling,...

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Media Library Frequently Asked Questions

Common questions about uploading and managing media assets in Zipper. Find answers to questions about media upload, organization, bulk operations, and media reuse.

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Migrations & Bulk Subscription Management Frequently Asked Questions

Common questions about migrating customers and subscriptions from competitor platforms, managing bulk subscription operations, and handling payment account number transfers.

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Notifications Frequently Asked Questions

Common questions about managing notifications and notification settings in Zipper. Find answers to questions about notification types, channel preferences, notification settings, and notification m...

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Payments & Billing Frequently Asked Questions

Common questions about processing payments, managing subscriptions, and handling refunds in Zipper. Find answers to questions about Stripe integration, payment processing, subscription management, ...

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Point of Sale Frequently Asked Questions

Common questions about using the Point of Sale system for in-person payments in Zipper. Find answers to questions about cart management, customer selection, payment processing, and transaction hand...

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Products Frequently Asked Questions

Common questions about creating, managing, and selling products including subscriptions, one-time purchases, and punch cards in Zipper. Find answers to questions about pricing, payment options, sub...

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Reviews Frequently Asked Questions

Common questions about importing, managing, and displaying customer reviews in Zipper. Find answers to questions about review import, publishing, replies, and review configuration.

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SEO Frequently Asked Questions

Common questions about tracking keywords and improving search visibility in Zipper. Find answers to questions about keyword tracking, AI recommendations, ranking monitoring, and SEO optimization.

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Website Builder Frequently Asked Questions

Common questions about creating, managing, and publishing websites in Zipper. Find answers to questions about site creation, CMS content, media library, SEO, blog, and reviews.

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SMS Marketing Frequently Asked Questions

Common questions about creating, sending, and tracking SMS campaigns in Zipper. Find answers to questions about campaign creation, sending, delivery tracking, analytics, compliance, and more.

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Staff Management Frequently Asked Questions

Common questions about managing team members, permissions, and pay rates in Zipper. Find answers to questions about adding staff, assigning roles, managing permissions, and setting up pay rates.

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