Results for "refunds"
For information on refunds, please see our Payments & Refunds FAQ. You can also find specific guides on how to process a refund, how to issue a partial refund, and how to set up automatic refunds.
If you need further assistance with refunds or any other aspect of the software, please contact support.
Related Documentation
How to Issue a Partial Refund
If you need to refund only part of a customer's payment (rather than the full amount), you'll need to process this directly through Stripe. This article explains how to issue partial refunds.
How to Process a Partial Refund Through Stripe
When you need to refund only part of a customer's payment (not the full amount), you'll process the partial refund through Stripe since Zipper uses Stripe for payment processing.
How to Set Up Automatic Refunds
Learn how to configure automatic refund policies for classes and events. When customers cancel within your refund window, they'll be automatically refunded without manual intervention.
How to Process a Refund
Learn how to process refunds for customer transactions. Refunds help you handle returns, cancellations, and customer requests.
How to Process Payments with Point of Sale
Learn how to use the Point of Sale (POS) system to process in-person payments for products, custom amounts, and services. POS provides a streamlined interface for handling transactions at your phys...
Point of Sale Capabilities
Process in-person payments with a streamlined POS interface. Add products to cart, select customers, process payments, and handle custom amounts—all while maintaining cart validation, payment metho...
Payments & Billing Capabilities
Process payments, manage subscriptions, handle refunds, and provide customer self-service through Stripe integration. Accept payments for products, events, appointments, and classes, manage subscri...
How to Create a Contact List
Learn how to create contact lists for email and SMS marketing. Contact lists help you organize your audience and target specific groups for campaigns.
How to Cancel an Appointment
Learn how to cancel appointments and handle refunds. You can cancel appointments with or without refunds, and choose whether to notify customers. Cancellations free up time slots for other bookings.
Contact Lists Frequently Asked Questions
Common questions about creating, managing, and organizing contact lists in Zipper. Find answers to questions about list creation, contact management, segmentation, bulk operations, and subscription...