How to Test an Email Before Sending

Learn how to send test emails to verify how your email campaigns look before sending to your full contact list. Testing helps ensure emails display correctly and look professional.

Before You Begin

• You must be logged in to your account at https://app.joinzipper.com
• You need permission to manage emails (typically organization owners and admins have this permission)
• An email campaign created (or in progress)

Steps

Step 1: Navigate to Email Campaign

1. Log in to your account at https://app.joinzipper.com/auth/login
2. From the dashboard, go to Emails (or Marketing → Emails)
3. Find the email campaign you want to test
4. Click on the campaign to open it

What happens next: You'll see the email campaign editor.

Step 2: Create or Edit Email

1. Create your email campaign (if not already created):

   • Enter email subject
   • Write email content
   • Add images or formatting
   • Configure email settings

2. Or edit existing campaign:

   • Make changes to email content
   • Update subject or body
   • Adjust formatting

Note: Create or edit your email before testing.

Step 3: Find Send Test Option

1. Before sending to full list, look for Send test email button
2. This option is typically:
   • Near the Send button
   • In email preview section
   • Before final send confirmation

Note: Send test email option lets you test before sending to your list.

Step 4: Enter Test Email Address

1. Click Send test email:

   • Test email dialog will open
   • Field for email address

2. Enter your email address:

   • Type the email address where you want to receive test
   • Example: "yourname@example.com"
   • Use your own email address
   • You'll receive test email at this address

Note: Enter the email address where you want to receive the test.

Step 5: Send Test

1. Review test email details:
   • Email address is correct
   • Campaign is ready to test
2. Click Send test (or Send)
   • Test email will be sent
   • You'll see a confirmation
   • Test email is queued for sending

What happens next: Test email will be sent and:

• Delivered to your email address
• Shows how email looks to recipients
• Includes all formatting and content
• Helps you verify email appearance

Step 6: Review Test Email

1. Check your email inbox:

   • Look for test email
   • Open the email
   • Review how it looks

2. Verify email appearance:

   • Check formatting looks correct
   • Verify images display properly
   • Ensure links work
   • Review content accuracy
   • Check mobile display (if possible)

Note: Review test email to ensure it looks correct before sending to your list.

Tips

• Always test emails before sending to your list
• Test on different email clients if possible
• Check mobile display
• Verify links work correctly
• Review content for accuracy
• Test multiple times if making changes

Troubleshooting

Problem: I don't see Send test email option Solution: Check that:

• You're editing the email campaign
• Test feature is available
• Email campaign is created

Solution: Make sure you're editing the email campaign. Contact support if test feature isn't available.

Problem: Test email isn't arriving Solution: Check that:

• Email address is correct
• Check spam/junk folder
• Email sending is working
• Wait a few minutes for delivery

Solution: Verify email address is correct. Check spam folder. Wait for delivery or check email sending status.

Problem: Test email looks different than expected Solution: Make adjustments:

• Edit email content
• Fix formatting issues
• Update images or links
• Send another test

Solution: Edit email and fix issues. Send another test to verify changes.

Problem: I want to test multiple times Solution: You can test multiple times:

• Send test email again
• Make changes between tests
• Test until email looks correct

Solution: Send test emails multiple times as needed. Make changes and test again.