How to Set Up Verified Sender Emails

Learn how to set up verified sender email addresses to ensure reliable email delivery. Verified senders help maintain sender reputation and improve email deliverability.

Before You Begin

• You must be logged in to your account at https://app.joinzipper.com
• You need permission to manage organization integrations (typically organization owners have this permission)
• Email addresses you want to verify
• Access to email accounts for verification

Steps

Step 1: Navigate to Email Settings

1. Log in to your account at https://app.joinzipper.com/auth/login
2. From the dashboard, go to Organization Management → Integrations
3. Find Email Settings or SES Configuration

What happens next: You'll see email configuration options.

Step 2: Find Verified Senders Section

1. In Email Settings, look for Verified Senders or Sender Emails section
2. This section contains:
   • List of verified senders
   • Add verified sender option
   • Verification status

Note: Verified Senders section manages sender email addresses.

Step 3: Add Verified Sender Email

1. Click Add Verified Sender (or Add Sender Email):

   • Form will open
   • Field for email address

2. Enter email address:

   • Type the email address you want to verify
   • Example: "noreply@yourdomain.com" or "hello@yourdomain.com"
   • Use email addresses from your domain
   • Enter complete email address

Note: Enter the email address you want to use for sending emails.

Step 4: Complete Verification Process

1. Start verification:

   • Click Verify or Send Verification Email
   • Verification email will be sent
   • Check your email inbox

2. Verify email address:

   • Open verification email
   • Click verification link
   • Or enter verification code
   • Complete verification

Important: Verification is required to use the sender email address.

Step 5: Set as Default Sender (Optional)

1. Set default sender (if applicable):

   • Choose verified sender as default
   • Default sender is used for all emails
   • Or select sender per campaign

2. Default sender benefits:

   • Consistent sender address
   • Easier email management
   • Better sender reputation

Note: Setting a default sender simplifies email sending.

Step 6: Verify Setup

1. Check verification status:

   • Verified senders show as "Verified"
   • Status is updated
   • Sender is ready to use

2. Test sender:

   • Send test email using verified sender
   • Verify email delivers correctly
   • Check sender address appears correctly

What happens next: Verified sender will be set up and:

• Available for email sending
• Verified and ready to use
• Helps ensure reliable delivery
• Maintains sender reputation

Tips

• Verify sender emails from your domain
• Use professional sender addresses
• Set default sender for consistency
• Verify multiple senders if needed
• Keep verified senders active

Troubleshooting

Problem: I don't see Email Settings Solution: Check that:

• You have permission to manage integrations
• Email Settings feature is available
• You're viewing Organization Management

Solution: Verify you have access to integrations. Contact your organization owner if needed.

Problem: Verification email isn't arriving Solution: Check that:

• Email address is correct
• Check spam/junk folder
• Verification email sending is working
• Wait a few minutes for delivery

Solution: Verify email address is correct. Check spam folder. Wait for delivery.

Problem: Verification fails Solution: Check that:

• Verification link is clicked
• Verification code is entered correctly
• Email account is accessible
• Verification hasn't expired

Solution: Complete verification process correctly. Check verification email and follow instructions.

Problem: I want to remove a verified sender Solution: To remove verified sender:

• Go to Verified Senders section
• Find sender to remove
• Click Remove or Delete
• Confirm removal
• Sender is removed

Solution: Remove verified senders from Email Settings. They can be re-verified if needed.