Zipper Help Center

How to Set Pay Rates for Staff

Learn how to set pay rates for staff members. Pay rates can be used for payroll workflows and tracking staff compensation.

Before You Begin

  • You must be logged in to your account at https://app.joinzipper.com
  • You need permission to manage pay rates (typically organization owners and admins have this permission)
  • Staff members added to your organization

Steps

Step 1: Navigate to Pay Rates

  1. Log in to your account at https://app.joinzipper.com/auth/login
  2. From the dashboard, go to Organization Management → Pay Rates (or Staff → Pay Rates)
  3. You'll see pay rates list

What happens next: You'll see existing pay rates (if any) and add options.

Step 2: Open Add Pay Rate

  1. On the Pay Rates page, look for Add Pay Rate button
  2. Click Add Pay Rate
  3. A form will open

What happens next: You'll see fields to enter pay rate details.

Step 3: Select Staff Member

  1. Staff Member: Select the team member from dropdown
    • Choose from your staff list
    • Select the staff member you want to set pay rate for
    • Staff member must exist in your organization

Note: Select the staff member you want to configure pay rate for.

Step 4: Enter Rate Details

  1. Rate: Enter the pay rate amount

    • Example: "25.00" for $25 per hour
    • Example: "50000" for $50,000 salary
    • Enter numeric value
  2. Type: Select rate type

    • Hourly: Rate per hour
    • Salary: Annual salary
    • Other: Other rate types if available
    • Choose appropriate type

Note: Enter rate amount and select appropriate type.

Step 5: Save Pay Rate

  1. Review your pay rate configuration:
    • Staff member is selected correctly
    • Rate amount is correct
    • Rate type is appropriate
  2. Click Save (or Add Pay Rate)
    • Pay rate will be saved
    • You'll see it appear in pay rates list
    • You'll see a confirmation

What happens next: Pay rate will be saved and:

  • Assigned to the staff member
  • Available for payroll workflows
  • Visible in pay rates list
  • Can be edited or deleted later

Tips

  • Set accurate pay rates for payroll tracking
  • Use appropriate rate types (hourly vs salary)
  • Update pay rates when compensation changes
  • Review pay rates regularly
  • Use pay rate templates for consistency

Troubleshooting

Problem: I don't see Pay Rates option Solution: Check that:

  • You have permission to manage pay rates
  • Pay Rates feature is enabled
  • You're logged into the correct organization

Solution: Contact your organization owner if you need access to pay rates.

Problem: I can't select a staff member Solution: Check that:

  • Staff members exist in your organization
  • Staff member is active
  • Staff list is accessible

Solution: Add staff members first if none exist. Verify staff members are active.

Problem: Pay rate isn't saving Solution: Check that:

  • All required fields are filled in
  • Rate amount is valid
  • Rate type is selected

Solution: Fill in all required fields. Verify rate amount and type are correct.

Problem: I want to edit a pay rate Solution: To edit pay rate:

  • Go to pay rates list
  • Find the pay rate to edit
  • Click Edit
  • Update rate details
  • Save changes

Solution: Edit pay rates from the pay rates list. Update details and save changes.