How to Send an Email to Class Registrants

Need to notify everyone in tomorrow's 10am class about a schedule change or important update? You can send an email directly from the event registrations list.

Steps to Send an Email

Step 1: Find the Class

1. Go to Calendar in the left sidebar
2. Navigate to the date of the class
3. Click on the class/event you want to email

Step 2: View Registrations

1. On the event details page, find the Registrations section
2. You'll see a list of all registered attendees

Step 3: Send the Email

1. Look for the Send button at the top of the registrations list
2. Click Send
3. Compose your email:
   • Enter a subject line
   • Write your message
4. Click Send to deliver the email to all registrants

What Gets Sent

• The email goes to all customers with active registrations
• Cancelled or waitlisted registrations are not included by default
• Each recipient receives an individual email (not a group email where they can see other recipients)

Tips

• Be specific: Include the class name, date, and time in your email so recipients know which class you're referring to
• Send early: Give attendees enough time to read your message before the class
• Use for announcements: Great for instructor substitutions, room changes, cancellations, or schedule updates

Alternative: Use Filters

If you need to email only certain registrants:

1. Use the filter options on the registrations list
2. Select the specific registrants you want to contact
3. Use the bulk action to send email to selected registrants only

Note

This feature is for one-time communications. For recurring notifications or automated messages, consider setting up an automation instead.