How to Mark a Field as Required

Learn how to mark form fields as required so customers must fill them in before submitting forms. Required fields ensure you collect essential information.

Before You Begin

• You must be logged in to your account at https://app.joinzipper.com
• You need permission to manage forms (typically organization owners and admins have this permission)
• A form created with fields to configure

Steps

Step 1: Navigate to Form

1. Log in to your account at https://app.joinzipper.com/auth/login
2. From the dashboard, click Forms in the left sidebar
3. Find the form you want to configure
4. Click on the form to open it

What happens next: You'll see the form editor.

Step 2: Edit Form

1. On the form page, click Edit (or find edit option)
2. The form editor will open

What happens next: You'll see form fields and editing options.

Step 3: Select Field to Configure

1. Find the field/question you want to mark as required:

   • Browse form fields
   • Click on the field to edit it
   • Or find field editing options

2. Field editing:

   • Field editor will open
   • You can modify field properties
   • Required option is available

Note: Select the specific field you want to mark as required.

Step 4: Enable Required Option

1. Find Required option:

   • Look for Required checkbox or toggle
   • This option marks the field as required

2. Enable Required:

   • Check the Required checkbox
   • Or toggle Required to On
   • Field is now marked as required

Note: Enabling Required makes the field mandatory for form submission.

Step 5: Save Field

1. Review your field configuration:
   • Required option is enabled
   • Field settings are correct
2. Click Save (or save field)
   • Field will be updated
   • Required status will be saved
   • You'll see a confirmation

What happens next: Field will be marked as required and:

• Customers must fill in this field
• Form can't be submitted without it
• Validation errors appear if field is empty
• Required indicator shows to customers

Step 6: Save Form

1. After configuring all fields, save the form:
   • Click Save on the form
   • Form changes will be saved
   • Required fields are configured

What happens next: Form will be saved with required fields configured.

How Required Fields Work

When a field is marked as required:

1. During form submission:

   • Field must be filled in
   • Form can't be submitted if field is empty
   • Validation error appears if field is missing

2. Visual indicators:

   • Required fields may show asterisk (*) or "Required" label
   • Customers see which fields are required
   • Clear indication of mandatory fields

3. Validation:

   • System validates required fields
   • Errors show if fields are empty
   • Submission is blocked until all required fields are filled

Tips

• Mark essential fields as required (name, email, etc.)
• Don't mark too many fields as required (can reduce completion rates)
• Use required fields for critical information
• Test forms to ensure required fields work correctly
• Review required fields regularly

Troubleshooting

Problem: I don't see the Required option Solution: Check that:

• You're editing the field (not just viewing)
• Required option is available for this field type
• Form editor is working correctly

Solution: Make sure you're editing the field. Some field types may not support required option.

Problem: Required field isn't being enforced Solution: Check that:

• Required option is enabled and saved
• Form is saved with required fields
• Form validation is working

Solution: Verify required option is enabled and form is saved. Test form submission to ensure validation works.

Problem: Customers can submit form without required fields Solution: Check that:

• Required fields are marked correctly
• Form validation is enabled
• Form is saved with required settings

Solution: Verify required fields are marked and form is saved. Check form validation is working.

Problem: I want to remove required status Solution: To remove required:

• Edit the field
• Uncheck Required option
• Save the field
• Field is no longer required

Solution: Edit field and disable Required option. Save changes to remove required status.