How to Duplicate a Contact List

Learn how to duplicate contact lists to create variations quickly. Duplicating lists helps you create new lists with all contacts from an existing list.

Before You Begin

• You must be logged in to your account at https://app.joinzipper.com
• You need permission to manage contact lists (typically organization owners and admins have this permission)
• A contact list to duplicate

Steps

Step 1: Navigate to Contact List

1. Log in to your account at https://app.joinzipper.com/auth/login
2. From the dashboard, go to Contact Lists (or CRM → Contact Lists)
3. Find the contact list you want to duplicate
4. Click on the list to open it

What happens next: You'll see the contact list details page.

Step 2: Find Duplicate Option

1. On the contact list page, look for Duplicate button or option
2. This option is typically:
   • In the list actions menu
   • Next to Edit or Delete options
   • In list settings

Note: Duplicate option creates a copy of the list with all contacts.

Step 3: Start Duplication

1. Click Duplicate (or find duplicate option)
2. Duplication interface will open
3. You'll see options to name the duplicated list

What happens next: You'll see a form to name the duplicated list.

Step 4: Enter Name for Duplicated List

1. Enter name for duplicated list:

   • Type a name for the new list
   • Default name may be provided (e.g., "Copy of [Original List Name]")
   • Change to a descriptive name
   • Example: "Summer Campaign List" or "Q4 Newsletter List"

2. Name considerations:

   • Make it clear and descriptive
   • Differentiate from original list
   • Include purpose or campaign name

Note: Enter a clear name for the duplicated list.

Step 5: Confirm Duplication

1. Review duplication details:
   • Original list is correct
   • New list name is appropriate
   • All contacts will be copied
2. Click Confirm or Duplicate
   • Duplication will begin
   • You'll see progress indicator
   • Duplication completes automatically

What happens next: List will be duplicated and:

• New list is created with all contacts
• Contacts are copied to new list
• New list appears in contact lists
• Original list remains unchanged
• You can modify duplicated list independently

How Duplication Works

When you duplicate a list:

1. Contact copying:

   • All contacts from original list are copied
   • Contacts appear in both lists
   • Contacts remain in original list

2. Independent lists:

   • Duplicated list is separate
   • Changes to one list don't affect the other
   • You can modify lists independently

3. List management:

   • Both lists can be edited separately
   • Contacts can be added/removed independently
   • Lists are managed separately

Tips

• Use duplication to create list variations
• Rename duplicated lists for clarity
• Modify duplicated lists as needed
• Use duplication for A/B testing
• Keep original lists for reference

Troubleshooting

Problem: I don't see Duplicate option Solution: Check that:

• You have permission to manage contact lists
• Duplicate feature is available
• You're viewing the contact list details

Solution: Verify you have access to contact lists. Contact support if duplicate feature isn't available.

Problem: Duplication fails Solution: Check that:

• List exists and is accessible
• Contacts can be copied
• System is working correctly

Solution: Verify list exists and is accessible. Try again or contact support if issues persist.

Problem: Contacts aren't in duplicated list Solution: Check that:

• Duplication completed successfully
• Contacts exist in original list
• Duplicated list is correct

Solution: Verify duplication completed. Check original list has contacts. Refresh duplicated list.

Problem: I want to delete the duplicated list Solution: To delete duplicated list:

• Go to contact lists
• Find duplicated list
• Click Delete
• Confirm deletion
• List is removed (contacts remain in system)

Solution: Delete duplicated lists from contact lists. Contacts aren't deleted, only removed from list.