How to Add CMS Content

Learn how to add content through CMS (Content Management System) to create services, staff profiles, success stories, and other structured content for your website.

Before You Begin

• You must be logged in to your account at https://app.joinzipper.com
• You need permission to manage CMS (typically organization owners and admins have this permission)
• Content details ready (name, description, images, etc.)

Steps

Step 1: Navigate to CMS

1. Log in to your account at https://app.joinzipper.com/auth/login
2. From the dashboard, go to CMS (or Content → CMS)
3. You'll see CMS content types

What happens next: You'll see available content types.

Step 2: Select Content Type

1. Choose the content type you want to create:

   • Services: Create service offerings
   • Staff: Create staff member profiles
   • Success Stories: Create testimonials and case studies
   • Service Categories: Organize services into groups
   • Custom Types: Create custom content types (if available)

2. Click on the content type

What happens next: You'll see the content list for that type.

Step 3: Open Create Form

1. On the content list page, look for Add or Create button
2. Click Add Service, Add Staff, Add Story, etc. (depending on content type)
3. A form will open

What happens next: You'll see fields to enter content details.

Step 4: Fill in Content Details

For Services:

1. Name: Enter service name (required)
2. Description: Enter service description
3. Category: Select service category (if applicable)
4. Images: Upload service images
5. Other details: Fill in additional fields as needed

For Staff Members:

1. Name: Enter staff member name (required)
2. Title: Enter job title
3. Bio: Enter staff biography
4. Photo: Upload staff photo
5. Other details: Fill in additional fields as needed

For Success Stories:

1. Title: Enter story title (required)
2. Content: Enter story content
3. Images: Upload story images
4. Customer: Enter customer information
5. Other details: Fill in additional fields as needed

Note: Required fields vary by content type. Fill in all required fields.

Step 5: (Optional) Use AI Generation

1. Generate with AI (if available):
   • Find Generate with AI option
   • Provide context or prompts
   • Start generation
   • Review generated content
   • Edit if needed

Note: AI generation helps you create content quickly.

Step 6: Save Content

1. Review all the information:
   • Required fields are filled in
   • Content is accurate and complete
   • Images are uploaded (if applicable)
2. Click Save (or Create)
   • Content will be created
   • You'll see it appear in the content list
   • You'll see a confirmation

What happens next: Your content will be created and:

• Available for use on your website
• Visible in CMS content list
• Can be edited or deleted later
• Can be organized and managed

Tips

• Fill in all required fields to ensure content is complete
• Use AI generation to create content quickly
• Add images to make content more engaging
• Organize content with categories or tags
• Review content before saving

Troubleshooting

Problem: I don't see CMS option Solution: Check that:

• You have permission to manage CMS
• CMS feature is enabled for your organization
• You're logged into the correct organization

Solution: Contact your organization owner if you need access to CMS.

Problem: I can't create content Solution: Check that:

• Required fields are filled in
• Content type exists
• You have permission to manage CMS

Solution: Fill in all required fields and verify permissions. Check that content type exists.

Problem: Content isn't appearing on my site Solution: Check that:

• Content is saved correctly
• Content is assigned to pages/sections
• Site is published with content

Solution: Verify content is saved and assigned to pages. Publish site if needed.

Problem: AI generation isn't working Solution: Check that:

• AI generation feature is available
• You have access to AI features
• Generation service is available

Solution: Verify AI features are available. Contact support if generation isn't working.